App Support

Contact Us / Support

We are here to help! Whether you have questions about the Tsilhqot'in Radio app, want to provide feedback on our broadcasts, or need technical support, you can reach us using the information below.

Contact Information:

• Email Support: support@tsilhqotinradio.ca (We aim to respond to all technical inquiries within 24-48 business hours)
• Phone Support: (250) 392-3918
• Physical Office / Mailing Address: 253 4th Ave N, Williams Lake, BC V2G 4T4
• Website: https://www.tsilhqotinradio.ca

Frequent Issues:

• My app is crashing: Please ensure you are running the latest version of the app from the App Store or Google Play Store. If the issue persists, please email us with your phone model (e.g., iPhone 13, Samsung Galaxy S22) and OS version.
• The radio stream won't play: Check your internet connection. Our live streams require a stable 3G/4G/5G or WiFi connection to maintain the continuous audio feed.

For any other inquiries regarding the Tsilhqot'in National Government, please visit our main website.